Email your refund requests to firstname.lastname@example.org. Please include the words “Refund Request” in the subject line of your email.
Send your written refund requests by first class postal mail to:
P.O. Box 1199,
Goulburn NSW 2580
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This refund policy was last updated on April 19, 2013.